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Privacy Policy

PRIVACY STATEMENT

Last Updated: August 2017

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 SECTION 1 - WHAT INFORMATION WE COLLECT

• Your name, current address, age group, email address, telephone/cell phone number and fax number;

• Information about your visit to the Website, which includes the date and time of your visit, the pages accessed, and the documents retrieved;

• The type of browser used when you visit our Website,

• Information to fulfill a purchase which includes credit card, billing information and shipping address, and

• Any personal correspondence, which includes emails

 

SECTION 2 - WHY WE COLLECT THIS INFORMATION

Smilo offers various products and services to our customers and also strives to meet the needs of our Customers. We use your personal information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics. To do this effectively, we need to collect certain personal information.

SECTION 3 - CONSENT

 How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent,
or provide you with an opportunity to say no.

How do I withdraw my consent?

If you would like to opt-out of receiving marketing emails sent on behalf of "Smilo" and "Momma Goose", you may click the unsubscribe link in the footer of marketing emails. If you would like to opt-out of receiving USPS mail, contact [email protected], or call customer service at 1-844-MY-SMILO (1-844-697-6456).

We will continue any non-marketing or customer service emails about your order or your account, including but not limited to billing and payment information, unpaid account balances, or related queries.  You may also direct mail to our business address:

Momma Goose Inc. , 16 Boston Post Rd.; Suite 205, Wayland, MA  01778  USA

 For those interested in learning more about consumer rights and preferences, please visit the Direct Marketing Association using this website address to http://www.dmachoice.org.

 

 SECTION 4 - DISCLOSURE

 We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  

SECTION 5 – Schema.io

Our store is hosted on Schema.io. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Schema.io’s data storage, databases and the general Schema.io application. They store your data on a secure server behind a firewall.

  

Payment:

Payment processing is handled through Stripe online payment processing.  Payments transmit through a direct payment gateway to complete your purchase, Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint
effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

Amazon Pay is also offered as a convenience in checkout. Payments are handled through Amazon's secure payment gateway using your secure Amazon.com account. Momma Goose Inc. (dba "Smilo") does not have access to or store any payment information handled by Amazon Pay. For more information please refer to Amazon Pay's Customer Support.

 

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow
them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal
information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

 Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

Product viewed: the product that was viewed on a product page

Product purchased: the product that was purchased

Order ID: the order identification number for a purchase

Purchase: if a purchase was completed

Pageview: any page was viewed

Product Pageview: a product detail page was viewed

Revenue: revenue generated from a purchase

 

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

 

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact Privacy Compliance by email: [email protected]  or by mail at Momma Goose Inc., 16 Boston Post Rd.; Suite 205, Wayland, MA 01778, USA

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